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Frequently Asked Questions
Payment and Business Policy
I accept MasterCard, Visa, American Express, Discover, and PayPal. Additional labs are invoiced after your initial consultation and nutrient orders after your protocol is completed. I work in three and six-month increments. Nutrient therapy uses therapeutic dosages to penetrate the nucleus of the cell so real change and deeper healing can occur. Please know true healing takes time and that diet and lifestyle changes are important components to individualized nutrients because they all work in synergy with one another.
Like many functional medicine clinics, my services are an out-of-pocket expense, which allows me to provide you with the best nutrition and lifestyle care available, and does not limit your care to what is covered by health insurance policies. I am set up to accept HSA/FSA cards but since every insurance company has its own policies, I cannot guarantee their coverage. Additionally, you may be able to work with your insurance company for a percentage coverage by submitting your service receipt.
I really value our time together. If you need to cancel or reschedule, please do so 48 hours in advance. Cancellations without 48 hours advance notice and missed appointments will require a $50 rescheduling fee. Please note, protocols will not be provided without constultation.
I run a virtual clinic located in Alaska, United States, Alaska Time Zone. If you live outside of the United States and Canada, we will connect via Zoom. If you live in the United States or Canada, we will connect via Zoom or phone.
Reasonable email support is included with all programs and response times are typically within 48 hours (weekdays). Large volume emails are best discussed during consultations. Stand-alone sessions that are not part of a package do not include email support or protocol revisions.
We are open from 9 am to 4 pm, Alaska Time, USA, Monday through Thursday.
Lab Tests and Supplements
Diamond clients receive $50 off their first lab order. Our initial consultation will help me determine labs that are of immediate need, and those we can hold off on until a later date. After your initial consultation, you will be sent a link via email for your lab order. After payment is received, our lab will email your requisition forms within three business days for your blood draw. Urine, Hair Tissue Mineral Analysis and other kits are mailed via USPS. Full instructions are included. Please refrain from supplements three days prior and chose a morning appointment with the lab in a fasted state.
Diamond clients receive 10% off their first supplement order. I only work with nutraceuticals that are of the highest efficacy and purity standards. I do not recommend buying supplements from Amazon. Click here to read more about the dangers of buying supplements from Amazon.
HTMA
In the body, the real magic happens in the cells, not in the blood. Nutrient levels in the blood are tightly regulated under a very different homeostatic mechanism than nutrients in tissue. A blood test will accurately indicate your levels at the time of the test only, whereas HTMA indicates nutrient retention over an extended period of time.
HTMA
There are many factors involved and every person is on a unique journey which makes it impossible for me to answer this question. We are complex beings, and must consider our body, mind, and spirit when we are seeking balance. If we neglect any aspect of our being we will struggle to find balance, and therefore healing. What I can say is that your body is designed to heal, and by following your personalized protocol you will be providing your body exactly what it needs to heal on a cellular level. Clients who decide to follow only part of thier protocol, aren't truly ready to heal and wont have much, if any success.
Educational Materials
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